How can National Flood Services help you?

Our greatest asset is our service to you. We pride ourselves in being the industry leader for continuing to set the standard for quality service to our customers. Our goal is to make processing and administering insurance quick and easy for our customers. Our services include all application and policy administration, claims management, data processing, accounting, customer phone support, statistical and financial reporting, production printing/notification, and marketing assistance.

We can also help you:

· Reduce your capital outlay and operating expenses by eliminating your need for specialized systems and staff
· Improve your service using our customer service center, which operates 12 hours a day.

Our state-of-the-art phone system directs calls to the Customer Service Department and to the team assigned to your region. A customer service representative always answers the phone. We do not use automated call routing.

NFS offers you the State-of-the-Art computer technology. Our Internet services include:

· Electronic application submission
· On-line policy quoting and application completion
· Policy maintenance (Endorsements, Cancellations, etc.)
· On-line claims reporting
· Electronic payment options of premium and commission funds (ACH/Credit Card)
· Production reports
· Repetitive loss review
· E-Delivery options allowing agents to email or fax copies of Dec and Renewal Bills
· User Account Management
· Flood Zone determinations